This page contains information for the customer regarding the sale of products on the site

The sales service is provided by Granatastore SaS, with offices in Turin at Corso Agnelli 24/A.

The website user makes the purchase by filling out the order form with the necessary personal information, indicating the products for sale on the Granatastore site, in the desired size and quantity.

The contract is considered concluded when the confirmation e-mail is sent, communicating receipt of the order by Granatastore, to the customer's e-mail address.
The product prices are those published on the Granatastore site and include VAT. The prices and products published on the site are subject to variation without notice.

The payment of the price, by means of cash on delivery, must be paid upon delivery of the products.
Goods are delivered by express courier throughout the national territory. Shipping costs are as follows: € 10.00 for Italy, starting from € 18.00 for the other country.

Pursuant to article 64 of the consumer code (Legislative Decree 206 dated 6 October 2005), the buyer may withdraw from the purchase contract.
In accordance with the provisions of the law, the right of withdrawal is granted to those acting for purposes not directly related to their professional activity.
The buyer may exercise the right of withdrawal within 10 working days from the date of receipt of goods.

A registered letter with return receipt must be sent within the above time period to Granatastore, Corso Agnelli 24/A.10137 Turin.

The customer is also required to return the entire product, complete with all its part and in the original packaging, to the address above within 10 working days from the date of receipt of goods.

Reimbursement of the price paid for the purchase of the product does not include shipping costs for returning the goods, which are the total responsibility of the buyer who intends to withdraw from the purchase.

Granatastore will issue a Non Transferable Bank Cheque to the customer equal to the amount of the product being returned.

The court of Turin is the competent court in these cases.