PRIVACY

PROTECTION OF THE PRIVACY

GRANATA STORE S.A.S, with its registered office in Turin, postcode 10123, Piazza Castello 10, VAT number 09909460017 and REA number TO - 1090577 intends to inform you about the processing of your personal data.

Privacy Policy

GRANATA STORE S.A.S, with its registered office in Turin at Piazza Castello 10, as data controller, intends to inform you about the processing of your data within the website www.shop.granatastore.it.
We aim at guaranteeing the protection of your personal data at any time. Therefore, we ask you to read the Privacy Policy with attention to find out which information is collected and for what purpose it is used.
According to the European Privacy Regulation 2016/679, personal data means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, either directly or indirectly, in particular by reference to an identifier such as a name, an ID number, a location data, an online identifier or one or more factors specific to physical, physiological, mental, economic, cultural or social identity of that natural person.
Personal data that have been rendered anonymous or in an aggregated form, in such a way that the specific natural person is not, or no longer identifiable, are not considered personal data, not even in combination with other information or in other ways.
Our websitewww.shop.granatastore.it could contain external links, these links redirect to other websites that obviously use their specific security and privacy policies. In the event you want to visit them, we invite you to read carefully their pages dedicated to privacy and cookies policies.
GRANATA STORE S.A.S, in no event, has liability for any incorrect practices or omissions regarding your privacy while browsing on third-party web pages.
GRANATA STORE S.A.S is committed to protecting your privacy. This Privacy Notice explains the methods of acquisition, use, transmission, storage and protection of personal data and reminds you that you have the right to revoke your consent at any moment.

1) TYPES OF COLLECTED INFORMATION

We use your personal data to provide you with our services, to fulfill the contractual obligations towards you and to comply with the regulations in force.
In compliance with the applicable regulations, we shall respect all of your rights to access, modify or delete personal data. In some circumstances (fraud, violations of the law, litigation, etc.), in spite of the right to request access, modification or deletion of personal data, we may deny such access or refuse the modification or deletion of personal data.
Hereafter are the activities you could perform on the website and from which the Company can acquire your data, particularly when:

A) CONTACT THE DATA CONTROLLER FOR QUESTIONS

If you intend to ask questions about the services offered by GRANATA STORE S.A.S, you can write to any of the E-mails with a link published within the pages of the site www.shop.granatastore.it.
GRANATA STORE S.A.S as Data Controller informs you that if you intend to acquire information on the services offered GRANATA STORE S.A.S will be able to acquire your email address as well as your name and surname that will be processed for the sole purpose of providing you with an exhaustive answer to questions and/or comments you have submitted.

B) NEWSLETTER SUBSCRIPTION

The website www.shop.granatastore.it provides a newsletter service in order to be able to inform you about the news of our company. To subscribe for this service you are required to accept the data processing and fill out the form (name, surname, email and activities to follow). See paragraph 10.

C) THE ACCOUNT MANAGEMENT

By accessing the area of your personal account, you will be able to view, check and modify most of your personal data. In some cases it may not be possible to change them, in that event, please contact us by writing an email to the address privacy@granatastore.it.
In the event that you ask us to stop the processing of some or all of your personal data, or revoke (if applicable) your consent to use or share your personal data for the purposes described in this Privacy Policy, we may not be able to provide all the services and the customer support offered to users, and authorized pursuant to this Privacy Notice and our user agreement.
At your request, we will close the account as soon as possible and remove the personal information, always in compliance with the applicable regulations.

D) PURCHASE

The website www.shop.granatastore.it provides a service to buy products or services within our portal.
Some of your personal information may be shared with third-party companies (PayPal or shipping services with our affiliated carriers) in order to be able to fulfill the contractual obligations with regard to you and provide our services, so as to comply with current regulations, and to protect the your interests.

2) PURPOSE OF DATA PROCESSING

 All information collected is processed by the Data Controller who uses your personal data to pursue legitimate interests:

  • A. to answer your questions;
  • B. to promotional activities through newsletters and emails;
  • C. to manage your account;
  • D. to send the products purchased on our platform by a carrier.

Your data will be processed using manual tools as well as IT tools, including by inserting them into databases and lists suitable for storing, managing and transmitting data, in proper ways and within the limits necessary to reach of the aforementioned purposes.
Your data will be processed exclusively by individuals authorized to process.
GRANATA STORE S.A.S does not perform automated decision-making processes.

3) NATURE OF DATA CONSENT AND CONSEQUENCES OF REFUSAL

Your bestowal of personal data is optional for each of the purposes indicated in paragraph 2. However, eventual failure to consent will result in the inability to fulfill your requests.
The promotional activity will be carried out only in the case of your express consent, which may be revoked at any time by clicking on the relative "unsubscribe" link in the newsletter received or by writing to privacy@granatastore.it.

4) SCOPE OF COMMUNICATION - DATA TRANSFER AND DISSEMINATION

Your personal data may be communicated to third parties, expressly appointed as data processors, particularly to payment service providers (PayPal, Unicredit PagOnline) and shipping service providers (SDA and TNT) with whom, in that case, we share delivery addresses, contact information and shipment codes in order to facilitate the delivery of purchased items and other communications related to the delivery. Your personal data will always be used to reach the purposes mentioned and within the limits set by the applicable regulations.

PayPal and Unicredit PagOnline

GRANATA STORE S.A.S may communicate your personal data to PayPal Inc. and PagOnline so as to:

  • Prevent, detect, attenuate and verify potentially unlawful acts, fraud and/or security breaches, assess and manage risks, for example by reporting any fraudulent activity detected on your account.
  • Provide services to customers, including account assistance or dispute resolution (for example, on invoicing or transactions).
  • Facilitate payments of our applicable services in which PayPal or PagOnline is used to make a payment.
  • Facilitate shipping and related services for purchases made through PayPal and PagOnline.

The data could be accessed (for assistance purposes to the site, to the applications, to the computer network and for connectivity) by our appointed technicians or external consultants who are also appointed as data processors.
Eventually, data will be communicated to the individuals entitled to have access to such data under the provisions of the law, regulations, and community legislation. In any case, the personal data will not be disseminated.

5) PROTECTION OF YOUR PERSONAL INFORMATION

In order to protect personal data from unauthorized access, disclosure and modification, we have implemented the protection systems and related security measures that guarantee your protection. These safety measures are adapted from time to time to achieve a high level of security. However, keep in mind that, despite our endeavors, no security measures are perfect or impenetrable. Besides, to help us to maintain a high level of security, we will ask you to keep secret your username and password and not disclose them to third parties.

6) RIGHTS OF THE DATA SUBJECT

We inform you that pursuant to Article 15 and following of the EU Regulation, you have the following rights:

  • Of access, i.e. the possibility of obtaining confirmation whether a processing is in progress or not, and of acquiring information about the purpose of that processing, categories of personal data in question, recipients of data, particularly if third countries, the retention period, where possible, and the modalities of their processing.
  • Of rectification and integration of data;
  • Of erasure, whenever the data are not necessary to reach the purposes, or if you decided to revoke the consent, or opposed to the data processing, or if the data were unlawfully processed;
  • Of restriction of the processing for the period necessary to carry out the checks in the case in which you contest the accuracy of the personal data, or the processing is illegal, or even if the data controller doesn’t need your data anymore you request the retention for legal purposes;
  • Of portability of data to another controller, if the processing is done by automated means or is based on consent;
  • To object to the processing of personal data in the presence of justified reasons or in the event that they are used for sending advertising material, direct marketing or for carrying out market surveys;
  • To lodge a complaint with the Authorities.

If you decide to exercise the rights aforementioned or in case of violation of personal data, you may contact the Data Controller at the following email address: privacy@granatastore.it.

7) DATA RETENTION

The Data Controller retains and processes personal data for the time necessary to fulfill the purposes mentioned, in particular for the promotional activity. Such data are kept for 24 months and then updated and deleted if necessary.
The information collected to answer your questions will not be kept.

8) IF YOU ARE UNDER EIGHTEEN YEARS OLD

Our websites are referred to a broad audience and they are not aimed at minors. We do not wittingly collect personal data from users who, according to the laws in their country, are considered minors.

9) DATA CONTORLLER

The personal Data Controller is GRANATA STORE S.A.S, with registered office in Turin, postcode 10123, Piazza Castello 10, VAT number 09909460017and REA number TO – 1090577.
In the event that you intend to acquire information on the protection of personal data or report violations regarding personal data, you can write to the above address privacy@granatastore.it.

10) NEWSLETTER

INFORMATION ON THE PROCESSING OF PERSONAL DATA

The hereby information pursuant to and in accordance with Article 13 of the EU Regulation 2016/679 deals with the protection of personal data.
The GRANATA STORE S.A.S newsletter is sent by e-mail to those who explicitly request it by filling out the appropriate form on this page, and allowing GRANATA STORE S.A.S to process their personal data.
The conferment of data is optional; however, the refusal to provide your data involves the impossibility of receiving promotional information.
The data controller: The personal Data Controller is GRANATA STORE S.A.S, with registered office in Turin, postcode 10123, Piazza Castello 10.

Purpose of the treatment

The collected personal data provided by the users are used: For promotional activities by means of newsletters, e-mails.

Methods of data processing

Your data will be processed using manual tools as well as IT tools, including by inserting them into databases and lists suitable for storing, managing and transmitting data, in proper ways and within the limits necessary to reach of the aforementioned purposes.
Your data will be processed exclusively by individuals specifically authorized to process such personal data.

Data processors

The newsletter sending service is carried out through a platform created ad hoc.
The data could be accessed (for assistance purposes to the site, to the applications, to the computer network and for connectivity) by our appointed technicians or external consultants who are also appointed as data processors.

The rights of Data subjects

You, as data subject, have the right at any time to exercise the right of access, rectification, erasure, restriction of the processing, portability, opposition, by writing to the Data Controller at the following address: privacy@granatastore.it , specifying the subject of your request, the right you intend to exercise, and attaching a copy of an identity document attesting the legitimacy of the request.

Data retention

The Data Controller stores information for promotional purposes for 24 months, after which the data will be updated and deleted if necessary.

Revocation of Consent

You have the right at any time to revoke your consent by clicking on "unsubscribe" in the newsletter received or by writing to privacy@granatastore.it.